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FreeSWITCHService Introduces Videoconferencing for Consumer Durables

December 05, 2017

FreeSWITCHService has come out with a videoconferencing solution for the consumer durables industry.

Consumer durables include things like furniture, refrigerators, and washing machines, which tend to last a long time so are purchased at three year or longer intervals. Sales of consumer durables in India are expected to increase 10 to 15 percent in the 2016-2017 fiscal year, according to a March 2017 report by Atradius Collections.

An Ecosmob Technologies Private Ltd. subsidiary, FreeSWITCHService is based out of India and has nearly a decade of experience in the VoIP market. It develops industry-specific solutions used the FreeSWITCH platform.

FreeSWITCH is an open source telephony platform that can route and interconnect audio, text, video, or any other media. Created in 2006 by the developers of Asterisk, FreeSWITCH delivers cross-platform support, modularity, scalability, and stability. It supports H.323, SIP, Skype, and WebRTC. And it can interface with other open source PBX systems including Asterisk, Bayonne, Call Weaver, sipXecs, and YATE.

“The consumer durables industry industry is passing through a transition phase,”  FreeSWITCHService says. “On one hand, the sector has to deal with growing demand of consumers and on the other hand, it needs to integrate technological advancements to fulfill the consumers’ expectations. In such a situation, the real-time collaboration and communication hold a key to success.”

Legal is among the other verticals for which FreeSWITCHService provides a specialized videoconferencing solution. This conferencing solution allows legal organizations to leverage real-time communications, which can aid in and help expedite the discovery process; to do remote arraignment; and to consult face-to-face with witnesses and with one another.

Gartner expects videoconferencing usage by businesses to increase 400 percent by 2019. And it says the videoconferencing business is valued at $9 billion globally. Ovum expects video calling to account for 6 percent of the world’s fixed calling traffic by 2020. 

Edited by Mandi Nowitz