Featured Article from Conferencing

UberConference Eliminates Annoying Experiences from Conferencing

September 15, 2014

Craig Walker, founder and CEO of UberConference, can off the top of his head name several annoying things found in conference calling.

They include dialing a “ridiculous,” often long conference access code, and not knowing the identity of the speaker during a call.

“They haven’t changed in 30 years,” Walker told TMC’s Erik Linask during an interview at ITEXPO Las Vegas. To see the entire conversation, please click here.

His company wants to avoid those annoying experiences. “At UberConference we really wanted to fix all that,” he added. “There’s no pins, no access codes. You just dial a number and get on the conference call.”

In addition, by linking to a URL, a participant can see all of the people who are on the call, and can see their LinkedIn profiles. Also, a speaker icon appears in a profile so the participant will know the identity of the speaker. It becomes easy, as well, to record a conversation or mute someone who has a lot of background noise around them, with UberConference.

Despite the attention being paid to video conferencing, audio conferences represent 80 percent of all conferencing minutes. “The main value of video conferencing is not to see you, to see these 10 little matchbox heads of people sitting there, with headphones on, staring at the screen for a half an hour,” Walker said. Instead, participants want to know who is taking part in the conference and who is talking – both of which can happen when using UberConference. “I think you get a lot of value just by knowing who’s there,” he added. 

In addition, the percent of audio conferencing appears to be increasing because of the increasing number of employees who choose to work remotely, whether from home or from another location, Walker said. “It has to be easier for the remote worker,” he explained.

Now, too, using UberConference, participants can share documents with all participants and can also share their computer screen. Looking ahead, the company is working on more uses of the technology, such as for town hall-type meetings or earnings calls, with more automation. The company wants to expand more globally, as well.

Edited by Maurice Nagle