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Conferencing Featured Article

April 24, 2014

Fonality Announces 3 Simplified Editions Accessible with Monthly Subscriptions

By Jyothi Shanbhag
TMCnet Contributor

Fonality (News - Alert) offers business phone systems and applications for growing companies around the world. Recently, the company has announced that it has restructured its product assortment, which brings all product lines under one code base and the brand name Fonality.

From now on, the company will offer three streamlined editions of the solution: Essentials, Professional, and Ultimate. These editions will be provided with a choice of deployment and pricing model. The company also announced the general availability of its award-winning Heads Up Display (HUD) Web client.

Users can take advantage of the Essentials edition, which includes basic phone features that businesses use in day-to-day operations, such as on-demand call recording, audio conferencing, a choice of business phones and a Web browser click-to-dial plugin. The Professional edition comes with advanced options such as the cross-platform HUD Web and mobile applications, an integrated softphone, and CRM integration.

The Ultimate edition includes Fonality’s full range of features, as well as paperless fax, voicemail transcription, and HD video collaboration with screen sharing across desktop and mobile.

“Growing businesses choose Fonality for our straightforward, unified approach to communications,” said David Scult, Fonality’s chief executive officer. “We’re excited to reveal an even simpler way to select a business phone system that meets current and future needs. Combined with the release of the Web client version of our popular Heads Up Display application, we look forward to a new era of helping businesses thrive with innovative communication tools.”

To offer more expediency, the company has included unlimited queues for all editions, while advanced call center features are included with the Ultimate edition and available as an add-on for Professional edition.

“As our customers change and grow,” said Scult, “Fonality grows with them. We’re the only provider that allows customers to choose their own adventure, and even switch from one to another, as their needs change. We have the most frictionless product on the market.”

Along with its new packages, Fonality has introduced new subscription-based pricing options for both software and equipment.

Edited by Alisen Downey


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