Featured Article from Conferencing

SureVoIP Picks NetDev's DRUM for Enterprise Audio Conferencing and Web Meetings

December 10, 2012

UK-based SureVoIP has recently adapted NetDev’s DRUM, a new Web meeting solution with integrated audio conferencing, to address the growing conferencing and Web meeting market.

Officials at SureVoIP said that they will host the DRUM audio conferencing through the company’s network, and this facility will enable them to extend the range of communications services it offers to its customers, while maintaining control over the service.

The Drum Web meeting consists of audio conferencing on the service provider’s network, plus Web meetings hosted by Drum in a centralized meeting space where all meetings are stored. All notes, documents and tasks are available for viewing at any time and audio conference recordings can be replayed at any time.

DRUM also inherits a WebRTC conference calling capability that helps the users join their conference call directly from the Web, with no need for an access number or PIN. And because the application works in the Web browser, no software or plug-ins need to be downloaded – a concept duplicated in WebRTC.

“Audio conferencing is a very natural addition to our services, which means an even fuller range of options for our customers,” commented Gavin Henry, managing director at SureVoIP. “With DRUM we can extend audio conferencing to a complete web meeting and collaboration solution and WebRTC enabled conference calls can really add value to enterprise meetings and collaboration. By hosting DRUM audio conferencing we maintain ownership of the voice quality and the billing relationship, so we know we can continue to deliver the quality of service that our customers expect from us.”

The open framework provided for in WebRTC supports real-time communications, providing the necessary foundation to enable high-quality communications, including video, audio and even the network components that support audio and video chat applications.

“DRUM delivers audio conferencing as a feature of a much wider web meeting and collaboration service. Users can join and control their conference calls directly from the browser or the fixed/mobile phone” said John Logsdon, CEO and founder of NetDev. “It adds value to enterprise communications and enables service providers to build revenues from non-subscribers who are invited to the meeting or conference.”

Recently, TMC (News - Alert) spoke with Claire Marshall, head of Marketing for Drum HQ in conversion. Please click on the link here.

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Edited by Brooke Neuman