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November 12, 2012

UberConference Launches an Upgraded Plan for Enhanced Features and Dedicated Support

By Tabitha Naylor
Contributing Writer

Earlier this week, the online conferencing calling solution, UberConference launched a version of its service designed for enterprise customers, and other larger organizations.

This upgraded plan, called UberConference Business, while adding admin tools and management features, as well as dedicated support; essentially offers all the premium features from the company’s $10/month “Pro” version.

Outbound calling, call recording, local numbers, custom hold music and other upgraded options are included in the new top-tier service. Available to both Pro and Business account holders, it also offers another new feature; for an extra $10/month, the option to pay for a Toll-Free number.

Most importantly, however, the Business version brings account management features which are critical for enterprise customers, or any other organizations where administrative oversight of the UberConference online service is needed.

“We think a lot of SMBs will be doing it and a lot of large companies as well. The person who buys the account can see from their screen who in their organization has used one of the accounts,” says Craig Walker (News - Alert), CEO of Firespotter Labs, which makes UberConference as well as restaurant-focused apps like Nosh and NoshList.

Regarding the new UberConference business plan, Walker explains that if someone leaves, they can suspend the account. To manage all of the sub-accounts for the employees, it really gives an online dashboard for the administrator of the company.

In order to support customers already sold on cloud-based solutions like this, the Business service is also being made available in the Google (News - Alert) Apps Marketplace. Here, administrators can add the UberConference app to their domain, making deployment less of a headache for end users and I.T. From the “More” menu on Google’s black bar at the top of their page, users can simply select the app in Google Apps organizations.

Edited by Brooke Neuman


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