The Conferencing Zone

TMCnet

Conferencing Featured Article

September 18, 2012

Web Conferencing Comes to j2's eVoice


By Paula Bernier
Executive Editor, TMC

A virtual phone number service offered by j2 Global Inc. called eVoice (News - Alert) now supports Web conferencing. This new feature, available for $9.99 per month, is targeted at freelancers and SMBs that want to collaborate with multiple parties, conduct virtual online meetings, and share their desktops.


Web conferencing, according to a j2 survey of SMBs, is attractive to organizations that want to involve more people in meetings, and save on travel costs and travel time.

Under the brand eVoice, j2 offers  a wide selection of local or toll-free numbers. The company added that eVoice “is the only phone service of its type to offer personalized U.S.-based VIP setup and support for new accounts.”

The company also offers communications solutions in the areas of Internet fax, voice and e-mail under the brand names eFax, Onebox, eVoice, FuseMail, Campaigner, KeepItSafe and CampaignerCRM.

TMCnet sister magazine CUSTOMER recently interviewed Rick Faulk, general manager of CampaignerCRM. The solution targets small businesses with its easy-to-use, $29.99 per month per seat solution.

An equivalent solution from Salesforce would be more than $100 per month per seat, Faulk says.

“We have the simplest, most effective CRM tool to sell more products and services,” said Faulk, adding that users can access it from their PCs or via smartphone or tablet dashboards.

CampaignerCRM helps organizations manage customer contacts, callbacks and opportunities. The company also offers integrated modules that make it easy for small businesses to run e-mail marketing campaigns within the product, according to Faulk, and that it’s a separate solution if you’re using Salesforce.

The CampaignerCRM also enables what Faulk calls social CRM, which can grab data from LinkedIn or Twitter (News - Alert) and populate the CRM.

For more on CampaignerCRM and other new tools to help your businesses better identify and connect with prospects and customers, check out the October issue of TMC’s (News - Alert) new CUSTOMER magazine, which will be available in print the first week of next month and posts to TMCnet in early November.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.




Edited by Braden Becker

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