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Frost & Sullivan Recognizes Zoom


December 08, 2017

Zoom Video Communications has been recognized by Frost & Sullivan with the 2017 Global Company of the Year Award. This is based on an analysis of the international videoconferencing industry and Zoom is leading cloud video services, evolving the industry with its innovation.

Zoom specializes in audio, video, and web meeting experiences. Only in the market for six years, the company has seen dramatic growth to a valuation of $1 billion, January 2017 with its extensive and impressive portfolio.

"Zoom unifies cloud video communications, chat, and a software-based conference room solution into one platform," said Roopam Jain, Industry Director, Enterprise Communications & Collaboration at Frost & Sullivan. "This single platform approach offers a simple and consistent user experience across all meeting spaces – desktops, executive offices, open spaces, huddle rooms, and large conference rooms, as well as includes top-notch mobile experiences."

Zoom’s platform has been enhanced with a few features. Included are Conference Rooms Plus, Enhanced Enterprise Management, and Recording Transcripts. CRP is an expanded version of Zoom Rooms, its software-based conference room solution. Add-ons include Scheduling Display functionality, showing upcoming meeting and room reservation access for employees, to be set up outside of meeting rooms. Included within Zoom Rooms is expected to be Digital Signage. This will let customers show images, videos, or websites in lobbies, elevator banks, cafeterias, gyms, hallways, etc.

Enhanced Enterprise Management saves time for account admins by configuring all rooms group-by-group not one-on-one. Tiered Settings enable admins to set defaults or lock user settings for meetings, webinars, and audio conferences. Finally, Recording Transcripts with limited availability, converts cloud recorded speech to text while identifying each speaker. Transcripts can be found based on keywords leading to that segment in the script. Useful for training, content creation, legal dispositions, sales calls, shareholder meetings, etc.

"Zoom's mission to change the video communications industry has caught the attention of high-profile investors leading to impressive funding," noted Jain. "In January 2017, Zoom raised $100 million in Series D funding from Sequoia, which brought its total funding to $145.5 million and put its valuation over the $1 billion mark. Zoom also plans to aggressively expand its international presence with the new funding."




Edited by Maurice Nagle