MegaPath Winner of Hosted VoIP Excellence Award
MegaPath of Pleasanton, California, announced its Hosted Voice solution has taken home the 2017 Hosted VoIP Excellence Award. The award was handed out by INTERNET TELEPHONY and named the winner by Technology Marketing Corporation (TMC). This award, in particular, honors services which show innovation along with features that are unique and developments that are noteworthy; improving functionality and usability, as well.
“MegaPath is honored to be recognized once again by TMC for its innovation in IP communication. We continue to invest in our voice and unified communications offerings to give our customers the most feature-rich, all-in-one unified communications, collaboration and advanced telephony solutions that truly empower employees to work with ease and efficiency, whether in the office, from home or on the go,” says Arnaud Gautier, Chief Marketing Officer, MegaPath.
Why was this company chosen? Hosted Voice is rich in functionality and enables improved productivity as well as more than 50 calling and mobility features. These include Visual Voicemail with Transcription, CRM Application Integration, Call Recording and Mobility. It also offers carrier-grade, cloud-based contact center solutions to support such environments from basic call distribution, queuing and simple reporting; advanced call centers with more complex queuing and reporting/management needs.
Said Rich Tehrani, CEO of TMC, “Congratulations to MegaPath for being honored with an Internet Telephony Hosted VoIP Excellence Award for innovation in IP communications. MegaPath has consistently demonstrated outstanding quality and has delivered exceptional solutions for its customers.”
In early 2017, the company also introduced MegaPath Connector, which connects to Hosted Voice to offer 25 plus CRM and helpdesk apps, such as Microsoft Dynamics, Salesforce, SugarCRM, Zendesk and Zoho. It also has click-to-dial, automated log notes during calls and can work with Skype for Business and Outlook.
Edited by Maurice Nagle