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Conferencing Zone Week in Review: GoConsult, SBFPD, VisoCon

February 25, 2017

Welcome back to the week in review, where we take a look at all the top stories making headlines in the Conferencing Zone this week.

The week started off with some insights into the omnichannel customer experience. Making communications as convenient as possible is imperative, and video interaction is no exception.  GoConsult has just released its VOW system to meet the latest video conferencing needs. The system takes about three steps to install, and makes adding video conferencing capabilities as simple as a adding a few lines of code to a website. Find out more about this convenient conferencing solution HERE.

Speaking of convenience, video conferencing can also be used to conduct staff meetings remotely. At least, that’s what SBFPD has decided to use it for. The fire department recently realized that having all of its officers come together once a month for a staff meeting may be a tad bit dangerous, since no one was left behind to answer emergency calls during that time. By using video conferencing, everyone can still participate in the meetings from afar without putting lives in danger. Everything you need to know is HERE.

As it turns out, this week really was all about convenience. Our third story takes a look at Dropbox and the new video conferencing integration that is now available to users. VisoCon has just introduced its new eyeson room for Dropbox, which allows users to schedule online meetings with recording capabilities directly from within their Dropbox folders. Once the meeting takes place, there are a variety of features available to enhance the experience. Find out more about these features HERE.

Although this week focused on a lot of the good video conferencing can accomplish, it is always important to make sure it is used fairly. That’s a problem the Florida court system is now facing because of advocacy groups that believe video conferencing in courtrooms is unjust. The groups believe that, when a defendant does not appear in court in person, but rather through video, those with mental disabilities cannot be fairly represented. This is a good point, and one that has the court system in a bit of a bind at the moment. You can catch up on the controversy and share your opinion HERE.

That’s all for this week. Come back next week to read all the latest news in the Conferencing  space.