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Conferencing Zone Week in Review: Amazon, Avaya

February 18, 2017

Welcome back to the Conferencing Zone Week in Review, where we take a look at all the top stories making headlines this week. Everything from new product updates to industry predictions filled the headlines. Grab your cup of coffee and read the highlights right here.


This week, Amazon announced its bid to get in on the conferencing space with Chime. The new system, which is built on the Amazon Web Services (AWS) platform, will make it possible to have conferencing that moves seamlessly through platforms for users on the go. The system will not only work on both Windows and Mac desktops, but it will also offer support for Android and iOS.

And in more good news for users, Amazon Chime Basic will be available for free, while the Plus service will run $2.50 per user per month. The later option offers screen sharing and directory integration. There is also a Pro version of the service for $15 per month per user that will include value adds like recording tools, scheduling and service for up to 100 users.

Also this week, Avaya – who may be going through a rough patch since it filed for Chapter 11 bankruptcy protection – has new a new offering  out for SMBs to bring cloud offerings to small and medium sized businesses.

Zang includes Zang Offices and Zang Spaces and offers customizable cloud-based phone service and things like conference calling, hunt groups and more to users starting at $15.95 a month.

Other features include voicemail to email, IVR, toll free numbers – and so much more.

It’s no wonder even big name companies are still getting in on the conferencing market today – it’s still a hot one with lots of potential.

A new report from Transparency Market Research has found that increasing globalization of businesses, as well as the rising costs of operations, is making for an environment ripe for opportunity in the conferencing market.

If you think about it – the more businesses reach globally, the more they’ll need to be in touch with partners, colleagues and customers. The only sensible and easy way to do that is with conferencing solutions.  There are also industries like healthcare that are seeing growing benefits in telemedicine and remote patient monitoring – that make conferencing technologies appealing.

That’s all for this week – be sure to check back for all the latest Conferencing news as it happens. Until next week… 



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