Featured Article from Conferencing

AVI-SPL Named Company of the Year in Managed Video Conferencing Market

November 14, 2016

It’s a great day to be part of the team at AVI-SPL. The company provides AV systems integration and collaboration solutions, and just received some major recognition from market research firm Frost & Sullivan. When Frost & Sullivan recommends a business within an industry, people take note. AVI-SPL is likely to find a lot more people taking interest in the its company from now on, because it just received the 2016 North American Managed Video Conferencing Services Company of the Year award from Frost & Sullivan.

Company of the Year is an impressive designation, one that requires a lot of consideration and research into how the company operates. According to Frost & Sullivan, when taking companies into consideration, the firm’s analysts independently look into two key matrices during the evaluation process: customer impact and visionary Innovation/performance. AVI-SPL scored the highest marks in the managed services market for each category and exceeded crucial benchmarking criteria, including: implementation of best practices guaranteeing a consistent level of success, price/performance value, customer purchase and ownership experience, brand equity, and customer service experience.

Additionally, Frost & Sullivan stated that AVI-SPL stood out among the competition because it excelled in meeting a wide range of customer needs. The firm noted that AVI-SPL’s portfolio of managed services was “very much aligned with the predominant needs of enterprise users.”

So, what exactly does this impressive portfolio contain? AVI-SPL’s managed video conferencing services include: around-the clock remote managed services; end-to-end management of video conferencing including on premise deployments, on-site management, and private hosting of its customer’s infrastructure; and its Symphony platform and Unify ME VMR, a Virtual Meeting Room service.

According to the announcement, “Symphony monitors and manages a company’s quality of meeting experience, providing scheduling capabilities, actionable analytics on usage and signal quality, a global view of conferencing estate, and simple integration with other applications like Microsoft Exchange. The multi-tenant Unify ME VMR service simplifies cloud migration for customers while solving critical industry challenges, such as native interoperability for Microsoft Skype for Business.”

Essentially, AVI-SPL earned the designation of Company of the Year thanks to its affordable solutions that facilitate collaboration and communication, and through its dedication to customer service:

“AVI-SPL is a leading provider in offering a new class of video conferencing solutions, which are not only affordable to deploy in every meeting space but also make the experience simple and reliable,” Frost & Sullivan said in a statement. “While the overall AV integration industry has gone through a major upheaval, AVI-SPL has been able to grow successfully by balancing its core systems integration business with a keen focus on investing in a broad range of next generation collaboration software and services. Frost & Sullivan is proud to recognize AVI-SPL with the 2016 North American Managed Video Conferencing Services Company of the Year Award.”

AVI-SPL has remained stable in its offerings, gaining it some great recognition. If the company keeps going at this rate, it’s sure to see some more awards in its future.

Edited by Stefania Viscusi