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Fuze Gains "Leader" Position in Gartner Report

August 29, 2016

Fuze has been recognized a “Leader” in its field in the latest Gartner report, “2016 Magic Quadrant for Unified Communications as a Service.”


Formerly known as ThinkingPhones, this appearance marks a milestone for Fuze because it has matched or bested 15 other competitors named in the report. Gartner breaks down all its Magic Quadrant reports into four categories that brand businesses according to their visions and market readiness. For any company, reaching the Leader position shows that it has a solid understanding of the market and is well positioned to execute its vision for product delivery. For Fuze, this means that its cloud-based unified communications (UC) software is expected to do well in the coming months and years.

Steve Kokinos, the CEO of Fuze, commented on his company’s vision and the way it tries to address the market.

“We’ve seen an explosion of enterprises looking for tools that are simple to use, nurture productivity, and are reliable and secure,” Kokinos said. “We believe our recognition as a Leader in Gartner’s report reinforces the investment Fuze has made in enhancing the user experience for today’s modern, connected worker. Furthermore, we believe it validates our vision for rethinking enterprise communications, web collaboration, and video conferencing as we know it.”

Fuze’s simplicity comes in part from its nature as a cloud-based application. Many businesses, as Kokinos noted, look for software that provides a mix of functionality and simplicity, so looking to the cloud has become a popular place to start. Businesses that choose Fuze’s software, for instance, can expect that they only need a reliable Internet connection and their own personal computers or mobile phones to make use of the UC software. Many service providers now offer the choice to access their software in the cloud, so Leaders like Fuze are remarkable because of how they bolster that initial advantage.

Fuze packs voice, video and web messaging into its online software. Heads of the office can use its videoconferencing features to connect to local and remote workers. Individual employees can access instant messaging, mobile text messaging, voice calls and can participate in those videoconferences from their desks or while on the road. Entire teams of workers can also use the software’s collaboration features to share files and remotely access others’ desktops to complete projects more quickly and efficiently.

This honor of becoming a Gartner Leader comes off the heels of Fuze’s 2016 expansion in Europe where it added sites in Madrid, Munich and Zurich alongside its expansion in Asia Pacific with a new office in Sydney. The new offices also arrived in tandem with data center rollouts in various Asia Pacific cities. The company appears to be working hard to achieve its goals. Now it has some validation to back up that effort.




Edited by Alicia Young

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