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Polycom Exec Dishes on RealPresence

November 10, 2015

Polycom last month had the largest, and what Jim Kruger, chief marketing officer and EVP told me was the most successful launch in the history of the company. That included the unveiling of three new RealPresence products - which Polycom introduced during a 25-year company anniversary celebration that drew 5000 webcast and about 1,000 in-person participants.

During a briefing with me yesterday at TMC Editor’s Day Silicon Valley, Kruger offered more details on these solutions – the RealPresence Trio, the RealPresence Debut, and the RealPresence Centro.

The RealPresence Trio is what resulted from the transformation of Polycom’s triangular shaped conference phone into a collaboration hotspot. It enables users to share content and collaborate on the phone. Users can connect a camera to the phone via USB. Polycom’s new Visual Plus box also allows for one-wire connection to the phone. The RealPresence Trio is list priced at $1,599 unit; with camera and Visual Plus that goes to $2,259.

The RealPresence Debut is a huddle room video solution that delivers 1080p video and content. It features a pan tilt and zoom mechanical camera. The system provisions itself within two to three minutes. Users can control it via a special remote or using their smartphones or other wireless devices. The RealPresence Debut is list priced at $1,999.

The RealPresence Centro, explained Kruger, offers a new paradigm in how users can configure a room for collaboration. This solution, which leverages Microsoft’s RoundTable technology, makes video communications more natural and thus more engaging. Adding that it eliminates the, “bowling alley effect” of conference room meetings. The unit consists of four 27-inch touchscreens, and a 360-degree camera with automatic speaker tracking, and it’s on wheels to allow for mobility. It offers calendar integration, so when users wake up the unit with a touch, it presents the calendar, and users can simply touch a calendar invite to initiate a conference. The RealPresence Centro is list priced at $69,000.

Both the Debut and Trio aim to address the 50 million huddle rooms, said Kruger, and the trend toward open spaces at today’s businesses. These solutions also can be used in concert with users’ existing Polycom gear. And Polycom offers a cloud-based service that allows users to manage capacity, better understand utilization, and manage software updates related to these solutions.

Polycom was on stage with Microsoft at its Skype for Business event that was co-located at the recent ITEXPO in Anaheim. Kruger said that Microsoft and Polycom have been partners for more than a decade. Polycom now has more than 40 solutions to work in Microsoft environments and the companies are doing some joint product development and even working together on a go-to-market strategy, account selling and sharing.

Edited by Stefania Viscusi