The Conferencing Zone

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May 03, 2014

Conferencing Week in Review

By David Delony
Contributing Writer

The world of conferencing keeps changing as the technology keeps changing. Here is a look at some of the top stories in conferencing this past week.

Wainhouse Research released a matrix comparing 70 large and small conferencing vendors in its Video Conferencing as a Service (VCaaS) Comparison Matrix. The companies covered included s 8x8, AVI-SPL, Blue Jeans, BT Conferencing, Cisco Systems, DEKOM AG, Dimension Data (News - Alert), Fuze, Glowpoint, Google, IVCi, Logicalis (News - Alert), Mitel, PGI, Polycom, Providea, Tata, Vantage Systems, Verizon, Video Guidance, Viju, Whitlock, and Yorktel. Wainhouse (News - Alert) looked at a number of features including company backgrounds, general offering information, networks and features, among others to give end-users an idea of what they could expect from the various vendors and make choices that were right for them.

Ringcentral, a provider of cloud-based communications services, announced its first quarter results this week. Revenue increased 36 percent year-over-year to $48.3 million, but posted a loss of $0.20 per share.

TeleTech and Avaya (News - Alert) inked a deal to launch a new cloud offering based on Avaya’s  Avaya's Customer Experience Management (CEM) solution. TeleTech will hosts Avaya’s applications, including Communication Manager, Contact Center Elite, Avaya Call Recording and Elite applications in its data center.

Conferencing solutions have seen a lot of success in education. London South Bank University is investing 14.8 million pounds ($24.97 million U.S.) to deliver a personalized education to its students with the help of IBM (News - Alert). The university will move to a cloud-based collaboration portal based on IBM’s Softlayer platform.

The world is going mobile, and makers of conferencing solutions have to keep up. Mavenir Systems won an award at the Informa (News - Alert) IMS Industry Awards,e at the IMS World Forum 2014 in Barcelona for its virtualized Rich Communications Service (RCS). The company’s solution lets mobile operators offer advanced conferencing options over mobile devices without having customers tied to a particular device.

There has been plenty of news in the world of conferencing, more than could fit in a short overview like this one. Be sure to stay tuned to The Conferencing Zone for the latest conferencing developments.


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