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January 09, 2013

Arkadin Meets Brazil's Demand for Collaboration Offerings

By Robbie Pleasant
TMCnet Contributor

The audio and Web collaboration market is growing in Brazil, as Arkadin (News - Alert) has reported strong growth in the area. With a business environment that requires increasingly mobile and global collaboration; its offerings have never been in more demand than they are now.

According to Wainhouse (News - Alert) Research, there’s been a 54 percent growth in Web conferencing revenue since 2011. The overall minutes spent in audio conferences is expected to increase by 72 percent, as more and more people start using Web and audio conferences for their communication needs.

Fortunately for Arkadin, the ArkadinVideo HD video conferencing, which provides video collaboration as a service, will be launched later this year to meet the demand. Arkadin also has an impressive suite of audio and Web conferencing solutions, from the Arkadin Anytime to the Cisco (News - Alert) WebEx provided by Arkadin.

"Our business is founded on the principle that no one understands local customer needs better than support teams that live in the same country and speak the same language," says Thomas Valantin, Arkadin’s managing director of Latin America. 

"Today we are the most global and local of service providers. Our Sao Paulo office includes local sales, customer service and support teams for an enterprise level of service with the personalized attention of a local provider who understands the cultural influences."

While Arkadin’s Sao Paulo office is currently small, at only 15 employees, that number is expected to grow with demand. The market is strong in Brazil, and Arkadin can and will meet the ever-increasing demand for its solutions and services. It’s good to see the demand for audio and Web collaboration grow, as it shows the world growing more connected and more unified.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida.  Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.

Edited by Brooke Neuman


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