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ConferenceSuite Adds Around-the-Clock Customer Support to its On-Demand Plus Service

October 25, 2012

ConferenceSuite’s On-Demand Plus conference call service is now available to users with around-the-clock customer support. The program is stated to be a reliable conferencing solution ensuring business continuity for enterprises and associations of all sizes, everywhere.

This service upgrade is part of the company’s commitment to furnish customers with innovative as well as responsive conferencing services.

Joel Hall, CEO at ConferenceSuite commented, “Being able to offer 24-hour customer support is another significant step which brings us closer to achieving our long-term vision to become the obvious choice for business conferencing services. By providing an uninterrupted on-demand conferencing service coupled with international toll-free dial-in numbers and web conferencing, ConferenceSuite continues to deliver on our commitment to introduce and support a comprehensive suite of conferencing solutions that businesses and non-profit organizations can trust.”

ConferenceSuite explained that its On-Demand Plus conference call service allows up to 125 participants on a call, and users have the complete control over the conference call using either their telephone keypad or from any Web browser, with features like, record, mute, dial out and disconnect.

During a conference call, all users have to do is press *0 on their telephone keypad to see that consistent customer support. 

The company stated that as its customer base grew rapidly, it realized that they would also want a service expectation and value. Complementing the On-Demand Plus conferencing service with 24-hour customer support is its response to those expectations.

Some of the benefits ConferenceSuite’s services include up to 125 on a single conference call, international toll free access and local access, 24/7 live conference service help, 99.9 percent uptime, fully integrated with Web conferencing, and more.

Edited by Braden Becker