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Conferencing Featured Article

August 07, 2012

Lee County EMS Selects OnPage Priority Messaging Solution for its Staff


By Madhubanti Rudra
TMCnet Contributor

Onset  (News - Alert)Technology, a provider of mobile messaging solutions to organizations with mission-critical emergency communications requirements, announced the addition of a new client.


Onset Technology is better known as the creator of OnPage mobile app, which is used by over 1,000 organizations, including those in healthcare, emergency services, information technology, financial institutions, the legal profession, and government agencies. According to a press release, Lee County Southwest Florida EMS is the latest to join the list of users that have benefitted from this application that can turn users Blackberry, Android (News - Alert) or iOS devices into a communication tool with paging, SMSing and e-mailing capabilities.

Lee County EMS is a Florida certified ground and rotor-wing Advanced Life Support Provider. Lee County Paramedics and EMTs work under the direction of Emergency Physicians, and provide care on-scene and during transport to the most appropriate medical facility.

The life support provider covers more than 1,000 square miles with 32 Advanced Life Support ambulances that respond to 911 emergencies, two twin-engine helicopters, two ALS non-transport units, four interfacility transfer ambulances, and on-call bicycle paramedics. With a mission of providing the highest quality out-of-hospital emergency medical care and transportation, their highly trained professionals use the best technology to meet the needs of those who require assistance. OnPage will provide these EMS staff with reliable and auditable communication under all circumstances and help them achieve critical mission day in and day out.

“We have established a new unit to support our staff, and wanted the latest technology to ensure access to this unit at all times. Traditional pagers were not an option for us because the coverage is too spotty and carrying an additional communication device in this day and age is just not acceptable,” says deputy chief of EMS Florida, Warren Panem explained in a statement.

In addition of delivering the benefits of a Pager, SMS and e-mail into one easy to use application, OnPage comes with the additional benefits of encryption, time stamped audit trail and reliability.

OnPage keeps on alerting the recipient, keeps the sender automatically informed about the status of the message. Thus it eliminates the risk of missed messages.

Furthermore, the application eliminates the employees’ need for carrying more than one device for staying connected. The staff only has to carry one device for all their communication needs—their smartphone.

“We are proud to be the communication channel of choice for Lee County EMS. Lee county EMS’s mission statement is to use the best technology to meet the needs of those who require assistance and they chose OnPage. Our messaging is encrypted, immediate and those in need know their ‘call for help’ was received and is being handled thus ensuring the utmost privacy and reliability,” CEO of Onset Technology, Judit Sharon noted in a statement.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. For more information on registering for ITEXPO click here.

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Edited by Brooke Neuman

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