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Orange Integrates Polycom and Microsoft Technologies into Its UC Conferencing Services

November 22, 2010

Orange Business Service integrated Polycom and Microsoft Corp. technologies in its user-ready, packaged unified communications solutions and services for employees. Orange Business Services is bringing global enterprises one step closer to the workspace of the future with these new unified communications solutions and services for employees. Unifying instant messaging and presence with high-definition voice and video from Polycom, the product offers a natural way of communicating through a single end-user client – Microsoft Lync 2010.

The company now has the ability to create a service profile to support the business strategy, opex/capex priorities, local requirements and available resources of its clients. The unified communications products of the company make videoconferencing easier than ever.

“Consumerization of IT is a reality today. Employees require leading-edge communications tools and global enterprises require seamless, secure connections between people, teams and knowledge,” said Paul Molinier, vice president of Unified Communications and Collaboration for Orange Business Services, in a press release. “The ultimate goal of both is to create a fluid work environment that encourages meaningful, efficient communication, whether employees are in an office or on the go”

Optimized with Microsoft Lync Server 2010, Orange offers Polycom’s extensive portfolio of products which includes desktop and conference IP phones, high definition personal, room and immersive telepresence suite, and the CX5000 Unified Conference Station. Polycom is also a Microsoft Gold Certified Partner. Orange Business Services reaches 220 countries and territories with local support in 166 with the world’s largest, seamless network for voice and data.

Recently, the company received three new ISO certificates for its major service center in Delhi, India, along with major extensions to its management systems internationally. The awards are proof of the quality of Orange Business Services’ management system. The ISO 20000 standard adopts the ISO 9001 management principles and ITIL best practices. The new or extended ISO Management Systems certifications awarded to Orange Business Services include ISO 20000 and service management.

Raju Shanbhag is a contributing editor for TMCnet. To read more of Raju’s articles, please visit his columnist page.

Edited by Jaclyn Allard