Banty's Dr. Richard Tytus Outlines How Medical Clinics Should Inform Patients About Telemedicine Services
TORONTO, Sept. 10, 2021 /PRNewswire/ -- As a result of the COVID-19 global pandemic, more and more medical clinics began to embrace the idea of telemedicine as a way to care for patients. From both a safety and practicality standpoint, this change in approach continues to make sense for all involved.
According to a recent survey conducted by SingleCare, 43% of respondents did not know if telemedicine services were being offered by their healthcare provider pre-pandemic. This can be due to a number of factors, including clinics not properly communicating with patients about available virtual medicine options.
Dr. Richard Tytus, Co-Founder and Medical Director of telemedicine solution Banty Inc., believes it is crucial to keep patients in the know about all treatment options available to them. With regards to telemedicine services, Dr. Tytus suggests informing patients about them by:
- Casually bringing up the topic: During an in-person appointment, a member of the clinical team (i.e., doctor, nurse, front desk person, etc.), can casually mention the availability of virtual visits to patients. Some highlights of this service should be mentioned as a way to at least get the person thinking about telemedicine
- Having printed resources available: Before a person exits the clinic, see that they are offered a brochure or flyer outlining further details regarding the telemedicine services being offered by the practice. This resource can be taken home and fully analyzed once a patient has more time to collect their thoughts and truly consider moving away from solely making in-person appointments
- Making all details accessible online: A clinic's website is a great place to share a more detailed look at the telemedicine services being offered by a practice. Here, more specific points regarding how a virtual visit can be made and attended should be outlined. What's more, a patient-friendly virtual medicine FAQ would be worth publishing here as well. Don't forget to also use your social media channels as a way to talk to patients about telemedicine
- Following up regularly: Without putting any pressure on a patient, clinic staff should follow-up with them to see if they've put any further thought into participating in virtual visits. This will certainly jog a patient's memory and help them remember that seeing their doctor online - when possible - would be a more convenient experience than travelling to an in-person appointment
"As a healthcare professional, patients expect you to have their best interests in mind," adds Dr. Tytus. "By thoughtfully and respectfully sharing the benefits of a telemedicine solution like Banty Medical with them, you are helping these individuals learn that there is more than one effective way to visit with their doctor. Since these patients already trust you, they should – by extension – trust a recommendation of this nature."
Banty.com's video call service offers all subscribers a cutom, permanent URL (i.e., Banty.com/MyMeeting); a secure, end-to-end encrypted meeting space; excellent video quality; unlimited meetings each month; and straightforward scheduling tools.
Banty has a number of solutions that are meant to make it easy to meet with those who matter most to you. (Watch the 'Banty Is Easy' video here: https://www.youtube.com/watch?v=nhmVdwrR_w8&t=10s)
Today, everyone has a mobile number and an email address. In the near future, everyone will have a Banty video chat address: Banty.com/YourName
Founded in 2020, Banty offers exceptional video conferencing solutions for Businesses, Enterprise, Medical Practices, Virtual Events, and Personal use. Banty video conferencing is easy to use and ultra-secure. The platform provides users with a dedicated Banty.com URL, accessible via any desktop browser or through iOS and Android mobile apps.
In order to receive government approval to become a verified medical platform, Banty was upgraded to meet new cyber security standards, making it one of the most secure platforms available. Each day, the Banty team goes above and beyond to ensure the platform remains one of the most secure and innovative virtual meeting solutions in the world.
For more information, please visit Banty.org/solutions, or follow Banty on social media to learn more about the latest platform innovations: LinkedIn, Twitter, Facebook, YouTube, Instagram.
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SOURCE Banty Inc.
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