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TMCNet:  USA Digital Launches Self-Service DID Management Portal

[September 11, 2018]

USA Digital Launches Self-Service DID Management Portal

OKLAHOMA CITY, Sept. 11, 2018 /PRNewswire/ -- USA Digital Communications, Inc. is pleased to announce the launch of its new DID management portal.  USAD has seen significant growth in DID sales and has invested in the development of cloud-based tools to make obtaining DIDs faster and easier.  The first iteration of the new portal lets USAD's customers "self-serve" the reservation and ordering of DID numbers.

(PRNewsfoto/USA Digital Communications, Inc.)

The market for Direct Inward Dial (DID) numbers has grown significantly as the deployment of SIP trunking and other IP based communication services has increased.  Many firms are finding they can use DIDs to defray costs traditionally incurred with toll free usage.  DIDs can also be used to allow calls to go directly where they are intended, rather than going through a call directory, as is often the case with a toll free number or a business' main number.  Additionally, many companies prefer the local presence DIDs create.

USAD has developed several DID solutions that offer diverse routing and business continuity capabilities.  The portal was designed to work in conjunction with those offerings; allowing customers to provision services to multiple USAD switches.  USAD's DID services can be purchased with Call SentinelSM, USAD's Telephony Denial of Service (TDoS) and inbound fraud protection solution.

"Serving our current and future customers' needs is our focus. We designed and developed our new DID portal with our customer's objectives in mind," said Alfreda Benford, Client Solutions Manager at USAD.  "We solicited and received customer input to determine the needs and expectations.  We believe our new portal exceeds those expectations."

USAD has expanded its DID services globally and can now provide numbers from over 50 countries and territories around the world. 

About USA Digital
For over 20 years, USA Digital has provided voice and data communications services; including advanced routing, security and disaster recovery services to commercial and wholesale businesses. Customers include companies in the finance, healthcare and insurance sectors, and other large and medium enterprises. USAD provides wholesale services to regional LECs and CLECs, conference calling providers and call centers. USAD supports its customers with a geo-diverse network, comprised of TDM and VoIP, redundantly connected to its physical data centers and its cloud-based infrastructure.  USAD is ideally suited for customers who rely on toll-free services and who require strong business continuity. For more information, visit


Donna Rice




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SOURCE USA Digital Communications, Inc.

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