|[September 11, 2018]
Altibox Selects Federos Assure1 for End-to-End Service Assurance
the leading provider of unified service management solutions for
telecommunications service providers, managed service providers and
enterprises, announced today that Altibox,
a provider of fiber optic broadband, IPTV (News - Alert) and VoIP services in Norway
and Denmark, has selected Assure1 to provide customer-focused,
integrated service assurance across a large number of deployed systems.
In a multi-phase project, Assure1™ will be deployed to unify and
simplify Altibox's infrastructure management and consolidate disparate
and legacy tools onto a single platform to enhance customer experience.
"We needed to evolve service assurance from our current isolated element
and technology focused approach to one that focuses on the customer's
end-to-end quality of experience," said Espen Grødem, Chief Technology
Officer at Altibox. "Thanks to a comprehensive proof of concept, we are
confident that Federos and Assure1 will enable us to focus on customer
and service assurance independent of network, device or geography."
"Federos' Assure1 will enable Altibox to consolidate their numerous
tools into a single platform to provide improved insight to customer,
service and network events," said Bill Cannon, Chief Revenue Officer,
Federos. "Together, we can reduce costs by eliminating legacy technology
and improve integration with other tools to enable the operations team
to focus on actions that matter rather than analyzing volumes of data."
Federos' service management software
solutions, including Assure1 and Fusion1™, acceerate customers' ability
to simplify, automate and modernize their operating environments. The
solutions plot a path for transition from current systems and
infrastructure, including legacy tool consolidation, towards a future
digital state that empowers customer-centric service delivery with
network virtualization, automation and machine learning.
Built on scalable and open platforms, Federos solutions bring together
event, fault, performance, topology, root cause analysis and service
level management to provide cost and competitive advantages over
historic, incumbent tool sets. Specifically,
provides sophisticated event analytics and machine learning using
historical and realtime data to help customers quickly and accurately
pinpoint and automatically resolve the root cause of service impacting
provides workflow automation and contextual visualization that allows
customers to customize, track and analyze key business data from
multiple cross discipline systems, including order management, Service
Level Management (SLA) reporting, performance, availability, change
is a unified brand name for Broadband, IPTV and VoIP services
distributed in Norway and Denmark with over 35 local Norwegian and 6
Danish fibre to the home (FTTH) networks. Altibox provides a wide range
of telecom products and FTTH multi-play services to more than 5,000,000
end customers and enterprise customers.
Altibox products and services include Internet, IP TV (linear and
timeshift), VOD, OTT TV (multiscreen, multiroom, time- and placeshift),
SVOD and VoIP. Altibox has finished the deployment of gigabit
infrastructure, and launched its next-generation 4K UHD TV on-demand
service in 2017.
About Federos Assure1 and Fusion1
Federos Assure1 and Fusion1 software provide a next generation, service
assurance solution that unifies fault, performance, topology, root cause
analysis and service level management in a single scalable platform.
Built on a single codebase, Federos' multi-tenant platforms use an open
and unified approach for data collection, enrichment, visualization and
reporting. Leading telecommunications, managed service providers, data
centers and enterprises, including Aureon, Eir, Equinix (News - Alert), Hargray, MANX,
Oracle, Tata Communications, Tele2 and Virtus use Federos to unify and
simplify their infrastructure management, and consolidate disparate and
legacy tools onto a single platform to significantly reduce operations
costs, assure delivery of new services and enhance customer experience.
For more information, visit www.federos.com.
View source version on businesswire.com: https://www.businesswire.com/news/home/20180911005270/en/
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