|[June 07, 2018]
Survey: Women Crush Men at Workplace Multitasking
Inc. (NYSE:RNG), a leading provider of global enterprise cloud
communications and collaboration solutions, today released new findings
exploring how workers manage app overload in relation to their gender,
geographic location, and age group. While workers around the world still
have a long way to go to effectively manage the influx of workplace
apps-specifically communications apps-West Coast employees, women, and
baby boomers are leading the way in reducing the chaos and moving toward
This press release features multimedia. View the full release here:
Infographic: App Overload Trends in the Digital Workplace Provided by RingCentral (News - Alert)
A March 2018 survey report conducted by CITE
Research on behalf of RingCentral, From
Workplace Chaos to Zen: How App Overload Is Reshaping the Digital
Workplace, found that using multiple communications apps
designed to enhance productivity in many cases actually hampers
effectiveness when used together. According to the report, seven in 10
workers waste up to an hour each day navigating these apps-the
equivalent of up to 32 wasted days per year.
The survey of 2,000 knowledge workers across all industries in the US,
UK, and Australia found that all workers are not created equal when it
comes to managing this communications chaos. Based on their gender,
geographic location, and age group, certain workers are ahead of the
pack in their quest to overcome app overload and achieve workplace zen.
Battle of the sexes: women rock multiasking at work
Survey analysis shows that women consistently get less annoyed than men
when navigating multiple apps, supporting other research findings that women
are more at ease with multitasking.
In all 14 scenarios explored in the research, men always find
navigating multiple apps more annoying than women do. The biggest
gaps between genders were in the following scenarios:
Fifty-five percent of men find navigating apps more annoying than
trying to lose weight, compared to 47 percent of women.
Fifty percent of men find navigating apps more annoying than
dealing with an insurance company, compared to 42 percent of women.
Forty-six percent of men find navigating apps more annoying than
someone chewing with their mouth open, as opposed to 40 percent of
Forty percent of men find navigating apps more annoying than their
laptop freezing, compared to 35 percent of women.
West Coast cool: Western workers get the least stressed by app
West Coast workers (i.e., workers in California, Nevada, Oregon, and
Washington) navigate between apps the most, but are also least
challenged by their communications load and find it the least chaotic.
As home to three
of the top six high-tech metro areas in America,
according to recent research, deep technology immersion undoubtedly
helps West Coasters lead the way in mastering the influx of
communications tools to enhance productivity and reduce workplace chaos.
While 66 percent of US employees find the volume of communications at
work challenging to getting their work done, 58 percent of West
Coast workers are challenged.
While 21 percent of US workers navigate between apps six or more times
per hour, West Coast workers lead the nation with 30 percent
frequently toggling between apps.
With age comes zen: baby boomers quiet the chaos
Older workers (ages 55 and older) navigate fewer apps and find
communications volume less challenging, putting them ahead on the path
to workplace zen. This is likely because baby boomers use the fewest
Just 41 percent of baby boomers use more than three apps regularly (i.e.,
at least once a week), compared to 50 percent of Gen Xers and 57
percent of millennials.
Only 2 percent of working baby boomers navigate between apps more
than five times per hour; compared to 19 percent of workers
overall and 22 percent of millennials.
While 70 percent of workers overall find the volume of
communications challenging to getting their work done, 64
percent of working baby boomers find it challenging.
"We still have a long way to go to curb workplace productivity losses
that result from switching between communications channels, but we can
learn invaluable lessons from those that have made headway overcoming
app overload," said Neha Mirchandani, Vice President of Corporate
Marketing at RingCentral. "Our report From Workplace Chaos to Zen
revealed that integrated workplace communications solutions that
minimize the number of apps deliver time savings, better collaboration,
and increased productivity. Two in three workers called for a single
platform to manage all their communications and help them achieve what
has eluded them to date-workplace zen."
To read a summary of this research, click here.
RingCentral, Inc. (NYSE:RNG) is a leading provider of global enterprise
cloud communications and collaboration solutions. More flexible and
cost-effective than legacy on-premises systems, RingCentral empowers
today's mobile and distributed workforce to communicate, collaborate,
and connect from anywhere, on any device. RingCentral unifies voice,
video, team messaging and collaboration, conferencing, online meetings,
and integrated contact center solutions. RingCentral's open platform
integrates with leading business apps and enables customers to easily
customize business workflows. RingCentral is headquartered in Belmont,
California, and has offices around the world.
©2018 RingCentral, Inc. All rights reserved. RingCentral and the
RingCentral logo are trademarks of RingCentral, Inc.
View source version on businesswire.com: https://www.businesswire.com/news/home/20180607005396/en/
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