|[May 15, 2017]
Year-Round Alaskan Resort Uses UltiPro to Reduce Costs, Improve People Operations
Ultimate Software (Nasdaq: ULTI), a leading provider of human capital
management (HCM) solutions in the cloud, announced today that Alyeska
Resort, Alaska's premier year-round destination, is using UltiPro to
enhance strategic planning and enable managers and HR to offer greater
Alyeska Resort's proximity to Anchorage provides travelers with easy
access to the destination's summer and winter events, such as skiing,
meetings, and weddings. Prior to UltiPro, the company was using separate
systems for payroll and timekeeping, which were inaccessible to anyone
outside accounting and payroll. Alyeska sought a comprehensive HCM
solution that would enable managers to analyze and better understand
seasonal labor patterns and control costs, and to improve people
operations with role-based access for supervisors. Alyeska selected
UltiPro and went live in May 2014.
"Our tourist-based ski area resort is very labor intensive, and we took
advantage of UltiPro Business Intelligence to cut our overtime costs,"
said Mandy Hawes, vice president of finance for Alyeska. "We used
business intelligence to track overtime costs by season, and with this
data, we have been able take action and hire the right number of
full-time employees. We also use UltiPro Business Intelligence to
automatically deliver daily and weekly metrics to our managers so they
can see their labor costs."
Alyeska is taking advantage of UltiPro's Business Intelligence Knowledge
Exchange to extend their reporting capabilities for strategic planning.
This forum allows UltiPro users from anywhere in the world to share the
innovative reports they have created. Alyeska is taking advantage of
this knowledge sharing program to enhance their reports related to time
management and compliance. Hawes reports that Alyeska is not only using
UltiPro's flexibility to enhance reporting, but also to substantially
reduce managers' administrative tasks.
"We built an integration with our resort point-of-sale system, so that
the tool we use to track ski-school activities like lessons and training
also populates the time record of our ski-school staff," said Hawes.
"Our ski-school manager was spending more than a day per week manually
etering staff time into our old solution. With our POS system now
automatically pushing this data into UltiPro, our managers can focus on
our core business, using their time to supervise people and improve our
According to Hawes, Alyeska's ability to integrate with an
industry-specific, third-party solution is just one way the resort is
using UltiPro to improve people operations. Role-based access for
managers has unlocked value throughout the organization.
"We've been thrilled to see what our managers can do without support
from the HR team," said Hawes. "In the past, a manager had to walk a
piece of paper around and collect a number of signatures, and then the
information had to be entered into a system by HR. Now, supervisors can
initiate transfers or pay increases and the approval process is entirely
automated. These efficiencies are a benefit not only to management, but
also HR. Freed from managing a paper process, HR can direct more
resources to talent acquisition strategies, a particularly important
activity given our limited labor pool. UltiPro has helped us find the
time to recruit better talent and elevate the level of staff we bring on
"UltiPro is designed to enhance strategic planning, and reduce the time
spent on manual tasks-so that employees at every level can provide
greater business value," said Chris Phenicie, chief sales officer,
mid-market and strategic, at Ultimate. "We are pleased that Alyeska is
using UltiPro to better manage expenses and drive improvements with
their people operations."
About Ultimate Software
Ultimate is a leading provider of cloud-based human capital management
solutions, with more than 33 million people records in the cloud.
Ultimate's award-winning UltiPro delivers HR, payroll, talent, and time
and labor management solutions that connect people with the information
they need to work more effectively. Founded in 1990, Ultimate is
headquartered in Weston, Florida, and employs more than 3,800
professionals. In 2017, Fortune ranked Ultimate #7 on its prestigious 100
Best Companies to Work For list, its sixth consecutive year ranked
in the top 25, and #1 on Fortune's list of the 10 Best Workplaces in
Technology for the second year in a row. Also in 2017, People
magazine ranked Ultimate #2 on its 50 Companies That Care list,
Brandon Hall Group honored Ultimate with its Gold Award in Technology,
and the National Customer Service Association named Ultimate the Service
Organization of the Year. Ultimate has more than 3,700 customers
with employees in 160 countries, including Bloomin' Brands, Culligan
International, Feeding America, Major League Baseball, Red Roof Inn,
SUBWAY, Texas Roadhouse, and Yamaha (News - Alert) Corporation of America. More
information on Ultimate's products and services for people management
can be found at www.ultimatesoftware.com.
UltiPro is a registered trademark of The Ultimate Software Group, Inc.
All other trademarks referenced are the property of their respective
Follow Ultimate Software on Twitter (News - Alert): www.twitter.com/UltimateHCM
and on LinkedIn (News - Alert): http://linkd.in/UltimateHCM
View source version on businesswire.com: http://www.businesswire.com/news/home/20170515005226/en/
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