Arkadin Has Strong Demand for Enterprise Conferencing and Collaboration in Brazil
SAO PAULO, BRAZIL, Jan 09, 2013 (MARKETWIRE via COMTEX) --
Arkadin, one of the world's largest and fastest growing
collaboration service providers, announced today that it is
experiencing strong growth for its audio and web collaboration
offerings in Brazil. The demand is being fueled by a robust business
environment that requires businesses to collaborate more to compete
in an increasingly mobile and flattened global business economy.
"Since establishing operations in Sao Paulo in 2010, we're growing
more than 20% each quarter," says Thomas Valantin, Arkadin's Managing
Director of Latin America. "We expect continued strong performance
and are making massive investments in people and infrastructure to
meet the region's long-term needs for collaboration services."
According to leading analysts, audio and web conferencing demand in
Brazil is surging. In its 2012 Latin America Audio & Web Conferencing
Service Market & Forecast, Wainhouse Research estimates 54% growth in
web conferencing revenue between 2011 and 2013. Audio conferencing
minutes are expected to increase 72% from 2011 to 2013.
"Brazil is the world's 6th largest economy," says Mr. Valantin. "In
addition to a vibrant local business sector a huge concentration of
multi-nationals are located here. Our complete range of audio and web
collaboration offerings equips these businesses to succeed in a 24/7
business environment where sharing and collective intelligence will
be key drivers for success."
Complete Conferencing and Collaboration Solutions
Arkadin's suite of
audio and web conferencing services include:
-- Arkadin(R)Anytime(TM)- Easy, affordable, reservationless audio
conferencing for up to 100 participants
-- Arkadin(R) Express- Instant audio and web conferencing for up to 50
people, ideal for SMBs
-- Arkadin(R)Anywhere(TM)- Simple, secure web conferencing with an
intuitive interface and desktop sharing
-- Arkadin(R)Event(TM)- Pre-packaged and customized audio and web
conferencing, perfect for high-profile events requiring multi-media
-- Cisco WebEx provided by Arkadin(R) - Complete full featured audio
and web conferencing solution for strategic collaboration geared to
Later this year, ArkadinVideo high definition video conferencing will
be launched to meet demand for video collaboration as a service.
Service-Driven Approach is Key Differentiator
Arkadin brings its
local service approach to its Sao Paulo operations to ensure an
excellent customer experience.
"Our business is founded on the principle that no one understands
local customer needs better than support teams that live in the same
country and speak the same language," continued Mr. Valantin. "Today
we are the most global and local of service providers. Our Sao Paulo
office includes local sales, customer service and support teams for
an enterprise level of service with the personalized attention of a
local provider who understands the cultural influences."
Region to Expand with New Locations
Arkadin has 15 employees in its Sao Paulo office, and expects that
number to increase with rising demand for collaboration services,
coupled with its investments in people and infrastructure. Arkadin
has recently established operations in Mexico. Chile, Columbia and
Argentina are intended for later this year.
Founded in 2001, Arkadin is one of the largest and
fastest growing collaboration service providers in the world. With a
vision rooted in the belief that progress emerges from people's
desire to share, Arkadin offers a complete range of remote audio,
web, and video conferencing and Unified Communications solutions. The
services are delivered in the SaaS model for fast, scalable
deployments and a high ROI. Its global network of 51 operating
centres in 30 countries has dedicated local-language support teams to
service its 26,000 customers. www.arkadin.com/br
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