Arkadin Expands Globally to Meet Rising Demand for Collaboration Services
PARIS, Nov 08, 2012 (MARKETWIRE via COMTEX) --
Arkadin, one of the world's largest collaboration service providers,
announced that it is expanding its global presence, with new
operations this year in Mexico, Poland, the Czech Republic, and
Taiwan. Arkadin operates in 30 countries, with over 1,000 employees
located close to clients. According to leading analysts, it has the
strongest growth record among service providers worldwide. Additional
operations are planned for Europe and Latin America in 2013.
The rapid expansion is being fueled by a challenging business
environment that requires businesses to seek greater communications
efficiencies. With collaboration technologies, business travel can be
substantially reduced, resulting in cost savings and reduced carbon
"Our growth is predicated on a combination of market demand for our
comprehensive suite of collaboration solutions, top-tier technology
partners and an unrivaled service offering," says Olivier de
Puymorin, Arkadin's CEO. "These factors will continue to propel our
expansion in a worldwide economy where collaboration, sharing and
collective intelligence are key drivers for success."
Demand for Conferencing Solutions Strong in Emerging Markets
Leading analysts predict strong growth for audio and web conferencing
services over the next few years, especially in emerging markets,
ranging from more than 25% in Central and Eastern Europe to more than
40% in Latin America.
Arkadin is well-positioned to meet the demand. In its recently
published 2012 Global Conferencing Service Provider Reviews,
Wainhouse Research cites Arkadin's leadership among global Service
Providers: "Arkadin has consistently been the market leader in
year-over-year growth and maintains a track record unparalleled in
Arkadin's solutions and services ensure it will continue to lead:
-- Cloud Collaboration Platform: The next-generation audio platform
integrates with a full suite of web, video collaboration and Unified
Communications services. Users have a single list of country access
numbers to simplify their conferencing and collaboration, regardless
of their locations.
-- Strategic Partnerships: Alliances with technology visionaries,
including Microsoft, Adobe, Cisco/WebEx and Vidyo, ensure the most
advanced solutions. Partnerships with leading Telcos strengthen and
extend market potential. Recent partners in Asia include NTT
Communications Group, Chunghwa Telecom and China Unicom.
Global yet Local Service Approach: Arkadin is the most global and local
of service providers, with 70% of employees in customer-facing roles
to ensure an enterprise level of service with the personalized
attention of a local provider.
Arkadin's growth trajectory:
Founded in 2001, Arkadin is the 3rd largest
collaboration service provider in the world. With a vision rooted in
the belief that progress emerges from people's desire to share,
Arkadin offers a complete range of remote Audio, Web, Video
conferencing and Unified Communications solutions. The services are
delivered in the SaaS model for fast, scalable deployments and a high
ROI. Its global network of 51 operating centres in 30 countries has
dedicated local-language support teams to service its 26,000
customers. For more information: www.arkadin.com.
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