Industry News from Conferencing

TMCNet:  Loyalty360 Focuses on Increasing Loyalty to Your Customer Loyalty Program via Concierge Service

[November 07, 2012]

Loyalty360 Focuses on Increasing Loyalty to Your Customer Loyalty Program via Concierge Service

Cincinnati, Ohio, Nov 07, 2012 ( via COMTEX) -- Concierge service is an effective addition to an overall customer loyalty strategy. Brands benefit from a streamlined customer experience, increased customer engagement, perceived brand value, and increased revenue while customers benefit from access to a personal assistant who is available around-the-clock to help with personal requests for just about anything imaginable: from the everyday to the extraordinary.

The educational web cast will take place Thursday November 15 at 1:00 p.m. ET, "Increasing Loyalty to Your Customer Loyalty Program via Concierge Service", hosted by Mark Robeson, Senior Vice President of Sales and Marketing at VIPdesk. During this informative web cast, we will review five factors that determine concierge program success and different case studies. Along with why concierge offers such customer loyalty, the best practices for getting the most from your offering and concierge revenue drivers ensuring program utilization.

Please join us for this informative and enlightening web cast on November 15 at 1:00 p.m. ET, to view more on the upcoming webinar or to register, please visit: About VIPdesk: For over a decade, the world's most prominent companies have relied on VIPdesk to provide highly personalized concierge and customer loyalty solutions to engage and service their customers. VIPdesk's full suite of service offerings, supported by a team of over 1,200 global professionals, includes concierge and customer loyalty solutions, experiential offerings and assistance services. To learn more about how VIPdesk provides impeccable service, visit

About Loyalty360: Loyalty 360 is an unbiased, market driven, voice of the customer focused clearinghouse and think-tank that is committed to bringing loyalty to the forefront as a critical marketing strategy. A trusted source for cutting-edge research, best practices, and networking opportunities, Loyalty 360 gives members the expert insights and guidance they need to better understand loyalty and develop programs that effectively engage their customers and employees and build stronger relationships with them.

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