Industry News from Conferencing

TMCNet:  We Transform How HVAC Companies Engage and Collaborate with Homeowners

[November 05, 2012]

We Transform How HVAC Companies Engage and Collaborate with Homeowners

Sarasota, FL, Nov 05, 2012 ( via COMTEX) -- Sarasota Florida: Cloud Office Manager (COM) a next generation mobile cloud communication solution provider centered on making businesses in the home service sector more successful, launched it's revolutionary Virtual Service Advisor program during the Manasota Air Conditioning Contractors Association (MACCA) members meeting yesterday. MACCA is an affiliated chapter of the Florida Refrigeration Air Conditioning Contractors Association.

"Cloud Office Manager's Virtual Service Advisor program (VSA) will fundamentally transform how home service companies engage and collaborate with homeowners," states Scott Wells, founder and CEO, "we leverage leading technology companies and their services with proven customer engagement models to reinvent how home service businesses communicate and interface with homeowners." COM's cloud based solutions make it possible to address internet savvy homeowners need for leading edge learning and communications tools. Cloud Office Manager solutions combine cloud computing, HD video conferencing, LTE networks, LTE mobile devices and a robust Virtual Service Advisor program. COM's goal is to deliver a memorable customer experience that encourages customer loyalty, increased referrals, a competitive selling advantage and improved overall operational efficiency.

Cloud Office Manager designed it's unique service offering based on the principles and best practices utilized by the automobile service and repair industry. The role of the service advisor is fundamental in how dealerships successfully communicate and collaborate with customers. Unlike the home service industry, automobile technicians seldom deal directly with customers.

Utilizing HD video conferencing tools with the latest mobile 4G LTE devices and network, the home service industry can now utilize a Virtual Service Advisor program. By shifting the role of homeowner communications to the Virtual Service Advisor, not only will the customer experience improve, technicians will be more productive in their system repair roles.

Cloud Office Manager provides complete administrative support, customizes and integrates each cloud based software as a service (SaaS), trains your staff how to use each service, provides support when you have questions and works with you to make your business more successful. COM's monthly subscriptions plans start off as little as $10 per day and are based on number of users.

For more information about our services, visit our website at Read the full story at

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